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DP WORLD AUSTRALIA CYBER INCIDENT

The National Cyber Security Coordinator has made the following statement in response to the DP World Australia Cyber Incident:

"This interruption is likely to continue for a number of days and will impact the movement of goods into and out of the country. DP World Australia is working with its stakeholders to consider the impacts on its operations at specific ports.

My office is leading the national response to this incident and has been engaged on this since Friday evening (10 November 2023), when we were notified of the incident.

Our priority is to assist DP World Australia to resolve the incident, so they are in a position to restore access to the ports they operate across the country.

The Australian Signals Directorate's Australian Cyber Security Centre (ACSC) is engaged with DP World Australia and is providing technical advice and assistance. The Australian Federal Police has commenced an investigation into the incident.

I intend to convene the National Coordination Mechanism again tomorrow, together with NEMA, and continue to meet with DP World Australia over the coming days as this unfolds. I will provide further updates on the situation as it develops."

Frequently Asked Questions

Are all personal effects shipments into Australia subject to mandatory quarantine inspection?

Yes – Australia is in the fortunate situation of being one of the few countries relatively free of common pests and diseases found in other countries. For this reason, the Australian Government has mandated that all unaccompanied shipments of used personal effects, motor vehicles and vessels be screened and physically inspected at approved and licenced unpacking depots by Department of Agriculture and Water Resources inspection officers.

Why is there a fee for the mandatory quarantine inspection?

The Department of Agriculture and Water Resources will only permit the unpacking of imported personal effects to occur within the confines of specially licenced and approved warehouses with adequate contamination containment measures, trained and accredited warehouse staff and the required electronic interface reporting systems. The fees for quarantine inspection, clearance and attendance charged by AIMA members cover the cost of annual depot licencing, use of bonded warehouse space, attendance and inspection fees for DAWR inspection officers and required interface software licencing.

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